Frequently Asked Questions
Everything you need to know about the Gorman shopping experience.
What is Gorman's shipping and delivery policy?
We offer standard and express shipping across Australia and internationally. Standard shipping is free on orders over $150, while international delivery times vary depending on the destination.
How do I return a product?
You can return full-priced items within 30 days of purchase for a refund or exchange, provided they are unworn and have original tags attached. Sale items may only be returned for an online credit.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and 'Buy Now, Pay Later' services such as Afterpay and Klarna.
How can I find the right size for me?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your dimensions against our chart to ensure the perfect fit for our unique silhouettes.
Can I track my order once it has been placed?
Yes, once your order has been dispatched from our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status.
Are Gorman products ethically made?
We are committed to social responsibility and work closely with our suppliers to ensure fair labor practices and sustainable sourcing throughout our global supply chain.